/* The desk (desk.foshow.app). Layered on shared/styles.css, help.css and ticket.css's
   shared pieces, which are repeated here so the signed-in CSP only needs 'self'. */

.page { padding-top: clamp(24px, 4vw, 40px); padding-bottom: clamp(48px, 7vw, 96px); max-width: 1100px; }
.page h1 { font-size: clamp(1.5rem, 3.5vw, 2.1rem); margin: 6px 0 16px; overflow-wrap: anywhere; }
.page h2 { font-size: 1.15rem; margin-bottom: 10px; }
.page .sub { color: var(--text-2); }
.crumbs { margin: 0; font-size: 0.92rem; }
.empty { color: var(--text-3); padding: 24px 0; }

.badge {
  display: inline-block; padding: 2px 10px; border-radius: 999px; font-size: 0.78rem; font-weight: 700;
  letter-spacing: 0.04em; text-transform: capitalize; border: 1px solid var(--line-strong); color: var(--text-2); white-space: nowrap;
}
.badge-open { color: var(--cyan); border-color: rgba(34, 200, 255, 0.5); }
.badge-pending { color: var(--amber); border-color: rgba(255, 176, 32, 0.5); }
.badge-resolved { color: var(--green); border-color: rgba(34, 211, 122, 0.5); }
.badge-closed { color: var(--text-3); }
.badge-urgent { color: var(--red); border-color: rgba(255, 61, 79, 0.55); }
.badge-high { color: var(--amber); border-color: rgba(255, 176, 32, 0.5); }

form.inline { display: inline; margin: 0; }
.link-button {
  font: inherit; font-size: 0.95rem; font-weight: 500; color: var(--text-2); background: none; border: 0;
  padding: 0; cursor: pointer;
}
.link-button:hover { color: var(--text); text-decoration: underline; }
.nav-links-static { flex-wrap: wrap; justify-content: flex-end; gap: 16px 22px; }

.tabs { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 16px; }
.tab {
  padding: 6px 14px; border-radius: 999px; border: 1px solid var(--line-strong); color: var(--text-2); font-size: 0.92rem;
}
.tab span { color: var(--text-3); margin-left: 6px; }
.tab.active { background: var(--surface-2); color: var(--text); border-color: var(--cyan); }
.tab:hover { text-decoration: none; background: var(--surface); }

.filters { display: grid; grid-template-columns: 2fr repeat(4, 1fr) auto; gap: 12px; align-items: end; margin-bottom: 20px; }

table.tickets { width: 100%; border-collapse: collapse; font-size: 0.93rem; }
table.tickets th { text-align: left; color: var(--text-3); font-weight: 600; padding: 8px 10px; border-bottom: 1px solid var(--line-strong); }
table.tickets td { padding: 10px; border-bottom: 1px solid var(--line); vertical-align: top; overflow-wrap: anywhere; }
table.tickets small { color: var(--text-3); }
.pager { display: flex; gap: 20px; margin-top: 18px; }

.meta { display: grid; gap: 16px; padding: 18px 20px; margin-bottom: 20px; }
.meta:hover { transform: none; }
.meta dl { display: grid; grid-template-columns: max-content 1fr; gap: 6px 18px; margin: 0; }
.meta dt { color: var(--text-3); }
.meta dd { margin: 0; overflow-wrap: anywhere; }
.inline-fields { display: grid; grid-template-columns: repeat(3, 1fr) auto; gap: 12px; align-items: end; }

.thread { display: grid; gap: 14px; margin: 24px 0; }
.msg { border: 1px solid var(--line); border-radius: var(--radius-sm); padding: 14px 16px; background: var(--surface); }
.msg-staff { border-color: rgba(34, 200, 255, 0.35); background: rgba(34, 200, 255, 0.05); }
.msg-note { border-style: dashed; border-color: rgba(255, 176, 32, 0.5); background: rgba(255, 176, 32, 0.05); }
.msg header { display: flex; flex-wrap: wrap; gap: 10px; align-items: baseline; margin-bottom: 8px; font-size: 0.9rem; }
.msg time, .msg .src { color: var(--text-3); font-size: 0.82rem; }
.msg-body { white-space: pre-wrap; overflow-wrap: anywhere; }
.msg-files { list-style: none; padding: 0; margin: 12px 0 0; display: grid; gap: 4px; font-size: 0.92rem; }
.msg-files span { color: var(--text-3); margin-left: 6px; }

.ticket-form { display: grid; gap: 16px; padding: clamp(18px, 3vw, 26px); margin-top: 20px; }
.ticket-form:hover { transform: none; }
.login { max-width: 460px; margin: 0 auto; }
.form-status { margin: 12px 0; }

@media (max-width: 860px) {
  .filters, .inline-fields { grid-template-columns: 1fr 1fr; }
  table.tickets thead { display: none; }
  table.tickets, table.tickets tbody, table.tickets tr, table.tickets td { display: block; width: 100%; }
  table.tickets tr { border-bottom: 1px solid var(--line-strong); padding: 8px 0; }
  table.tickets td { border: 0; padding: 3px 0; }
}